Stuart Design - Graphic Design and Color Printing

 

call us free on: 08000 43 44 02 or use our instant quote form

We want to hear your opinion about us

Stuart Design Customer Survey

As with any business, our clients are integral to the success of Stuart Design. As a valuable client your opinion is vital for us to be able to ensure you are getting the best service from us. In our continued effort to improve and enchance our service we have devised a short questionnaire.

This feedback will enable us to improve and introduce new services to benefit you. Please fill out the questionnaire below honestly and feel free to elaborate on any question in the 'free' spaces.

Thank you in advance for your participation.

First impressions count!

1) Where did you first hear about Stuart Design?

Telephone call      Mailing      Advert      Website     
Referral      Other      Please specify:

2) What were your first impressions of Stuart Design? Please gauge your answers between 1 and 6.

1 2 3 4 5 6
Professional Unprofessional
Friendly Unfriendly
Value for money Expensive
Knowledgeable Unknowledgeable
High quality Poor quality

3) Based on your first impressions, where did you think the company was mainly focused?
Design      Print      Web      Marketing      Other

4) During the process of your order, please mark what you thought of each aspect:

Excellent Good Okay Poor Very poor
First impression
Meetings
Brief content
Stuart Design LIVE
Ability to produce what you want
Quote understanding
Target to deadlines
After-sales contact
Ability of the team
Understanding of your needs
Cost
Please feel free to comment here on any part of the ordering process, positive or negative:

Getting better all the time!

5) What is the best thing about dealing with Stuart Design?
6) What is the worst thing about dealing with Stuart Design?
7) In your opinion how could we improve our service?

8) What was your main reason for dealing with Stuart Design?

Full service supplier      Free advice      Professionalism     
Cost      Locality     

All about you!

9) How often do you re-assess your promotional marketing?

Quarterly      6 monthly      Annually     
Bi-yearly      Every 5 years      When I can     

10) What is the most important thing to you when making a purchasing decision?
Price      Confidence in ability      Reliability

11) How do you prefer to be contacted about special offers?
Telephone      E-mail      Fax      Mail

12) Would you recommend Stuart Design to others?
Yes      No

If yes please supply contact details below:

Name:
Telephone/e-mail

These results will be kept confidential and are only used to help us maintain and continue to improve our services.

Name: (*)
Company
Address:
Telephone number:
E-mail address: (*)

Please contact me with information on:

Print      Websites      Design      Marketing     

Please call me in (month) to discuss our marketing requirements

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Testimonials

It was so refreshing to deal with a firm that sorted out all our printing, branding and design needs at really competitive rates

Raj Bathula - Mediwest Ltd